AI VOICE INTAKE - CANADIAN LAW FIRMS
Your next case is calling.
At 11:42 PM.
Voxcase answers every call to your firm - nights, weekends, overflow - qualifies the caller against your criteria, books the consultation, and logs the whole thing to your CRM before morning. Callers get a conversation, not a voicemail.
Real conversation flow. Every caller hears it's an AI assistant in the first sentence.
01 / THE PROBLEM
A missed call isn't a missed call. It's a signed retainer - at the firm that answered.
Injured people don't leave voicemails. They hang up and dial the next result on Google. Your ad spend generates the ring; whatever answers it decides whether that spend signs cases.
$30-50K+
typical fee value of one personal-injury file that goes to a competitor
After 6 PM
when a large share of injury and family-law calls happen, and when most firms stop answering
$500-2K/mo
what firms already pay answering services to take a message and hope
An answering service takes a message. Voxcase takes the case.
02 / HOW IT WORKS
Your intake logic, running 24/7.
- 1
We map your qualification criteria.
Limitation periods, jurisdiction, injury and treatment status, existing representation, conflicts - the exact questions your best intake person asks, encoded as the agent's conversation flow.
- 2
The agent answers when you can't.
Start with after-hours and overflow only. The AI answers instantly, discloses it's an assistant, and runs your questions in natural conversation - including in Punjabi, Mandarin, Arabic, and Urdu.
- 3
Qualified callers get booked on the spot.
No callback slips. The agent offers real times from your calendar and confirms before the caller hangs up. Unqualified callers are declined politely, with a referral message you approve.
- 4
Everything lands in your CRM.
Clio, Filevine, Litify, or Salesforce: structured qualification data, the recording, the full transcript, and the lead source - synced before your team's coffee is ready.
03 / PROOF
Don't take a demo. Make one.
Call the number below right now. Pretend you were rear-ended two weeks ago. Interrupt it. Change your story halfway. Try to break it.
Live 24/7. No signup. That's the point.
04 / ENGAGEMENT
Start with proof. Scale to full coverage.
Intake Audit
Most firms start here$2,000one-time
We mystery-call your firm 10-15 times across a week, map your lead flow from ad to CRM to signed case, and hand you a report: your missed-call rate, where leads leak, and the case value attached. Yours to keep either way.
Book the auditCoverage
from $1,500/mo
Missed-call recovery and after-hours answering. Any missed call triggers an instant SMS and an AI callback within 60 seconds; nights and weekends route to the agent instead of voicemail. Every recovered lead is tagged in your CRM so the ROI is provable, monthly.
Talk to usFull Intake Agent
$2,000-4,000/mo
The complete system: 24/7 AI intake on your lines, your qualification tree, consultation booking, CRM integration with recordings and transcripts, multilingual coverage, and monthly tuning with a captured-leads report.
Talk to usNo long-term contracts. If the numbers don't work, fire us and keep the data.
05 / COMPLIANCE
Designed for the rules your firm actually answers to.
Law society aligned.
The agent never gives legal advice, identifies itself as an AI assistant in its first sentence, and treats every caller with the confidentiality expectations owed to prospective clients. Compliance one-pager available for your ethics review.
Data stays in Canada.
Call recordings and transcripts are processed and stored in-region wherever the stack allows, with PIPEDA-compliant handling throughout.
Multilingual by default.
Punjabi, Mandarin, Cantonese, Arabic, Urdu, Spanish, and more - native conversation, not hold-and-transfer. Your Brampton and Surrey callers get intake in their own language at midnight.
Built by intake engineers.
Not a chatbot wrapper. Voxcase is built on the same Twilio-based call routing, qualification, and CRM integration architecture used in high-volume legal intake operations.
06 / THE BUILDER
I build legal intake infrastructure for a living.
Voxcase is run by an engineer who builds call intake systems for a national legal services platform - IVR flows, qualification logic, overflow routing, callback systems, CRM pipelines, at scale, every day. Most agencies selling “AI receptionists” to law firms have never seen the inside of a real intake operation. This one was built from inside it.
07 / QUESTIONS
The questions every managing partner asks.
Will callers know it's an AI?
Yes - it says so in its first sentence, every call. In practice, callers at 11 PM aren't comparing it to your best intake person; they're comparing it to voicemail. They want to be heard and get a time booked. Read the transcripts and judge for yourself.
Is this allowed under law society rules?
The agent is designed around it: no legal advice, clear AI disclosure, prospective-client confidentiality from the first word. We provide a compliance one-pager built around LSO guidance - bring your ethics counsel; we like those conversations.
We already have an answering service.
Then you already agree the phone can't go unanswered - we're just comparing tools. Your service takes a message. Voxcase asks about the accident date, jurisdiction, treatment, and representation, then books the consult before the caller can dial your competitor. Same price range.
What happens to unqualified callers?
They're declined politely with a script you approve - including referral language if you want it. Disqualifiers run first, so a dead lead exits in under a minute and never touches your staff's morning.
How fast is setup?
Missed-call recovery: under a week. Full intake agent: two to three weeks, launched on after-hours and overflow first so you can read every transcript before it ever touches your main line.
What if it makes a mistake?
Every call is recorded and transcribed, and edge cases escalate to a human path you define. We review transcripts monthly and tune the flow. You will know about any miss - which is more than can be said for the calls currently hitting your voicemail.
08 / BOOK THE AUDIT
Book your $2,000 intake audit.
We mystery-call your firm 10-15 times across a week, map your lead flow from ad to CRM to signed case, and hand you a report: your missed-call rate, where leads leak, and the case value attached. Yours to keep either way.
- Fixed fee, no contract, two-week turnaround.
- Every finding is yours whether or not you hire us again.
- One factual report - missed-call rate and the case value attached.
Prefer email? Write us at [email protected] - a human answers that one.
Your phones are ringing right now. What's answering?
Or email [email protected] - a human answers that one.